Published: September 20th, 2023

Last updated: December 1st, 2025

 

Article 1 (Scope of this Terms)

1. These terms and conditions govern the use of the services provided by the website “Orient Star Official Online Store (ORIENT STAR) (https://global.orientstar-watch.com)” operated by TRANSCOSMOS, Inc.

2. The "Usage Guide", "Privacy Policy", notices, etc. of the service posted on this site shall constitute a part of these Terms and Conditions.

 

Article 2 (Customers)

1. In these Terms and Conditions, "Customer" refers to a person who agrees to these Terms and views, searches, or uses this Service, and includes "Registered Persons" and “Non-registered Persons” described in the next section.
2. In these Terms and Conditions, "Registered person" refers to a person who has registered in advance at “Orient Star official online store (ORIENT STAR) (https://global.orientstar-watch.com)” using the prescribed method. A "Non-registered person" refers to a person who has purchased as a guest at the checkout at “Orient Star official online store (ORIENT STAR) (https://global.orientstar-watch.com)” using the prescribed method.
3. The customer shall use this service after agreeing to this agreement, and by using this service it is deemed that the customer has validly agreed to this agreement.

 

Article 3 (Purchasing products)

1. If you wish to purchase a product, you must enter the required information for ordering, confirm the contents, and then click the order button to apply. Thereafter, the order will be confirmed upon our acceptance of the order. The order shall be confirmed from time to time. In addition, if the product cannot be shipped due to the product being sold out, being discontinued, or end handling, we will notify customers of this fact by e-mail.
2. Notwithstanding the provisions of the preceding paragraph, if there is any fraudulent or inappropriate act regarding the use of this service, we may cancel the sales contract with the customer, or take other necessary measures.
3. Delivery of products under this service is limited to within the United States. Details of product delivery are as stated in the "Usage Guide" of this site.

 

Article 4 (Payment)

1. Sales prices shall be displayed for each product. The selling price is the product price plus shipping and tax charges.
   
2. Customers must pay customs duties, etc. incurred due to import at the checkout.
3. For details on the payment methods, please refer to the "Usage Guide" of this site.
4. The payment timing for credit cards depends on the card issuer you have registered with. For details regarding the payment schedule, please contact your card issuer.

 

Article 5 (Returns/Exchanges)

Please see Refund Policy for details.

1. Even if there is no defect in the product, we will accept the return of the product only for unused and unworn items within 14 days after the product arrives. Please note that the shipping costs for returns will be borne by the customer.
2. If the delivered product is different from the product you ordered, or if there is a defect such as soiling or damage, we will replace it. Please contact “Orient Star Official Online Store (ORIENT STAR)” Inquiry Desk page within 14 days after receiving the product. In this case, we will pay the shipping costs, but please note that we will refuse to accept returns for cash on delivery for which we have not contacted you in advance.
3. Except for the case where we pay the shipping fee based on 2 above, all shipping, handling fees, and any applicable taxes or duties for returning the product will be borne by the customer.
4. Please note that refunds will be processed after confirming the arrival of the product returned by the customer.

 

Article 6 (Customer's Responsibility)

1. Customers shall be solely responsible for their actions and their results when using this service.
2. The customer shall manage the e-mail address and password registered when using this service under the customer's responsibility, and shall not disclose, leak, transfer, lend, buy, sell, or change the name to a third party.
   You will be responsible for any damage caused by insufficient management of your email address and password or by a third party's use of your email address and password.

 

Article 7 (Prohibited Matters)

Customers shall not engage in any of the acts specified in each of the following items. In the event that any of these actions causes damage to our company or a third party, the customer shall be responsible for compensating the damage.

1. Registering content that is contrary to the facts.
2. Acts that interfere with the operation of this service, such as accessing our website and falsifying information, sending harmful computer programs to our website, or any other actions that may interfere with this service.
3. Acts that infringe on the trademark rights, copyrights, privacy, and other rights of other customers, third parties, or our company, or cause inconvenience, disadvantage, or damage to other customers, third parties, or our company. Acts or acts that threaten to occur.
4. Acts that violate public order and morals or laws and regulations.
5. Doing any other act that violates these Terms or that our company reasonably deems to be inappropriate, such as damaging our credibility.

 

Article 8 (Our disclaimer, etc.)

1. The Service is provided by our company on an "as-is" basis and "to the extent that it can be provided", and our company shall ensure that the Service meets the customer's specific purpose, the expected functions, commercial value. We do not guarantee the usefulness, accuracy, etc., either explicitly or implicitly.
2. Our company shall not be liable for any damage caused to the customer due to this service, except for cases where our company is responsible.
3. We reserve the right to make changes to the Service at our discretion without prior notice, and we will not be held responsible for any damages incurred by you as a result, except in the event of our willful misconduct or gross negligence. shall not be liable.
4. Our company shall respond to damages caused by defects in the products sold through this service in accordance with Article 5 of this agreement, and shall not be held responsible except in the case of intentional or gross negligence on our part.
5. If the delivery address is unknown, we will be exempted from responsibility by delivering the product to the delivery address specified at the time of application or by contacting the registered contact.
6. Even if our company is liable to the customer for any reason with respect to the use of this service, our company will compensate the customer for direct and actual damages up to the amount of consideration actually paid by the customer to our company during the most recent six months prior to the occurrence of the damage. (However, this does not apply if there is intentional or gross negligence on our part.)
   Our company is not responsible for incidental, indirect, derived, or lost profits.

 

Article 9 (Suspension of this service)

Our company may suspend part or all of this service without prior notice to the customer if any of the following apply. We will not be held responsible for any damage caused to the customer as a result of this, unless it violates laws and regulations.

1. In the case of maintenance of the system of this site
2. In the event that it becomes difficult to operate the system of this site.
3. If it becomes difficult to provide this service due to a natural disaster such as a fire, earthquake, power outage, or other force majeure.
4. If our company determines that it is difficult to continue providing this service due to other unavoidable reasons.

 

Article 10 (Handling of personal information)

Our company shall handle your personal information in accordance with the provisions of the separately stated "Privacy Policy", and you agree that our company will handle your personal information in accordance with the provisions of the "Privacy Policy".

 

Article 11 (Copyright)

The copyright of all copyrighted materials (images, audio, text, etc.) listed on this site shall belong to our company or the rights holders of the copyrighted materials. Customers may not use or reproduce these copyrighted materials without our permission.

 

Article 12 (Transfer of contractual status, etc.)

Our company may suspend part or all of this service without prior notice to the customer if any of the following apply. We will not be held responsible for any damage caused to the customer as a result of this, unless it violates laws and regulations.

1. The customer may not assign, transfer, set collateral, or otherwise dispose of the contractual status, rights, or obligations related to the use of this service to a third party without the prior written consent of our company.
2. Our company may transfer the business related to this service. And the contractual status, rights, and obligations related to this service can be transferred to the transferee of the business. And the customer shall agree in advance to such transfer, etc.

 

Article 13 (Changes and revisions to terms and conditions)

1. Our company may change these Terms from time to time in the event of technical, legal or other changes in the service provision environment, or in the event of other reasonable circumstances. If we change these Terms, we will notify you of the changes, and if you use the Service after we notify you of the changes, you will agree to the changes to these Terms. It is assumed that the revised Terms will become effective when the Company posts the revised Terms on the Company's designated website (or on that day if the Company sets a separate effective date for the revised Terms). However, we will set a certain period of notification for changes to the content that we deem important.
2. When we post changes or revisions to the Terms on this site, they will become effective, and the customer will be deemed to have approved the changes or revisions to the Terms.

 

Article 14 (Governing law)

The terms herein shall be governed by and construed in accordance with the laws of the State of California, excluding its choice of law rules. In the event that any of the provisions herein are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect. Prices, product descriptions, and illustrations on this Site are subject to change without notice. Inventory of some items is limited to supply on hand.

 

For information about the use of any personally identifying information provided when you use this Site, please review our Privacy Policy.